All deliveries must be made at the loading dock located on the first floor of the building on Couch Place (off LaSalle Street). Please contact the Tenant Service Coordinator at 180nlasalle.info@hines.com to schedule use of the freight/dock for deliveries or contractors. We request 24 hour advance notice to ensure adequate time for scheduling. Tenants must accept and sign for all deliveries and arrange for the immediate transport of those items to their suites. No holding area exists on the loading dock, so immediate transport to your suite is necessary. 180 North LaSalle building personnel will not take responsibility for accepting deliveries. Delivery personnel are required to use freight elevator only, never the passenger elevators. The freight elevator has a capacity of 3,500 pounds. In order to enhance security, delivery persons are required to check in with dock security and leave a Photo I.D. before allowed access to the freight elevator.

Deliveries requiring extended use of the freight elevator need to be scheduled with the Office of the Building for after hours or weekends. Notice of 48 hours is needed on all extended deliveries. In addition to this, the trucking company should be informed that it would need to unload the delivery into the loading area rather than drop shipping to the building. This will expedite the shipment and will allow for more efficient use of the loading dock.

Loading dock and freight elevator hours are from 6:00 a.m. to 5:00 p.m. There is a 15 minute limit in the loading dock for deliveries. Service at times other than those specified can be arranged through the Office of the Building for a nominal cost.