Telephone bomb threats can be received by any person at any time, but will usually be received by Security, a main switchboard operator or persons in a sensitive area. Mail bombs or bomb threats may be received by a variety of means including standard mail, package delivery service or truck.
While the vast majority of threats are false alarms, at no time should any threat be regarded as a false alarm. Always err on the side of safety.
If you receive a telephone bomb threat:
- Remain CALM and attempt to keep caller on the line as long as possible.
- Note the time of call and telephone number it came in on.
- If possible, signal a co-worker to call 911.
- Use the Bomb Threat Checklist as a guide. It is a good idea to keep the checklist near your phone.
- Listen carefully to caller and note any background sounds you may hear.
- After caller hangs up, call 911 immediately (if not done already).
- Call the Office of the Building at 312.827.7800 and your Floor Warden.
- Your Floor Warden and the Emergency Response Team will visually search the immediate area for any strange or usual objects, update authorities and evacuate the area.
- Never disturb a suspicious object or package or use cell phones, radios or any other electronic devices in or around the area.
- Keep this information as confidential as possible, and follow instructions of the authorities.
- If there is a need to evacuate, do not re-enter the area until advised to do so by the authorities.
- Use the Bomb Threat Checklist as a guide. It is a good idea to keep the checklist near your phone.
If you receive a written bomb threat or parcel:
- Remain CALM.
- If you think the parcel may be an explosive device, calmly and quietly alert individuals in the area to leave quietly.
- Call 911 if you think the item may be a harmful agent.
- Call the Office of the Building at 312.827.7800 and your Floor Warden.
- Do not move or disturb item.
- Do not attempt to open the item.
- Keep anyone from handling it or going near it.
- Do not use portable radios or cell phones in the vicinity of the item as they may cause detonation.
- Write down everything you remember about the letter or parcel.
- Save all packing materials.